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Private Policy

Peru Travel Solutions and/or Tempo Tours (referred to in this Privacy Statement as “we” or “us”) respect your privacy and is committed to protect the personal information that you share with us. Below is our privacy policy that applies to www.perutravelsolutions.com and / or any web site we owned, operated, licensed or controlled. This Site is intended for use by persons who are over 18 years of age. By using this Site or communicating via telephone or otherwise with the Company, you are accepting the practices described in this Privacy Policy.

We believe that customer who books or looks for any services at www.perutravelsolutions.com has the right to know about the privacy policy that is followed by us. The idea of this policy is to educate the user as to what personal information is being captured by us and where the same is being used. It describes the principles and practices that apply to Personal Information (defined below) collected from users of our services («you») on our site, in telephone or e-mail communications, or in interviews, surveys, sweepstakes, contests, or raffles.

We not sell or rent any personal information to any third party, other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.

We may share some of your personally identifiable information with our subsidiaries and sister companies around the world that are committed to providing you with a comprehensive array of travel packages and services to meet your travel needs. We do not place restrictions on the use of personal information by our subsidiaries, or affiliates but they will treat it at least as protectively as they treat information they obtain from their other users.

We also may share your personal information with third-parties specifically engaged by us to provide services to the Company, in which case we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services to us.

We consider your data to be private and confidential, and we hold ourselves to the highest standards of trust and fiduciary duty in their safekeeping and use. We will not release information collected about you unless we receive your prior consent or we are required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name and image. We do obtain the customers’ consent prior to posting their testimonial to post their names along with their written testimonial and any photographs they send to us.

Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or Purchase the Products or Services available on our site. We do not knowingly collect Personal Information from any Minor, and will not use this information if we discover that it has been provided by a Minor. This site is intended for use by persons who are over 18 years of age.

We will retain your Personal Information in our databases in accordance with our document management, retention and destruction policy and applicable laws. This period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to respond to any issues that may arise later.

You should be aware that other Internet sites to which you link to from this site may contain privacy provisions that differ from the provisions of our Privacy Statement. We are not responsible for the privacy practices or content of other such sites. We encourage site users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this site.

You can expect to receive communications from the web site, aside from service related emails, including newsletters, surveys, promotional offers, and special announcements, sent via the internet or regular mail.  We provide customers with a means to decline receiving E-mail. At any time, you may request to discontinue receiving E-mail from us.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We reserve the right to change this policy should we deem it advisable to do so. If we make material changes that will affect personal information we have already collected from you, we will make reasonable efforts to notify you of the changes and to give you the opportunity to amend or cancel your registration.

If you have questions or concerns regarding this statement, please feel free to contact our customer service department info@perutravelsolutions.com.

FREQUENTLY ASKED QUESTIONS (FAQ)

GENERAL INFORMATION

Prohibitions!

Photographing airports, military bases, the surroundings or high tension electric towers and police stations is forbidden. In some churches and museums it is forbidden to take photographs or make video recordings. Ask beforehand. It is strictly forbidden to transport drugs. Offenders will be arrested and jailed. Under no circumstance should you accept packages belonging to strangers, to carry in your luggage.

What are the main destinations in Peru?

The main destinations in Peru are Lima, Cusco / Machu Picchu / Inca Trail, Puno / Lake Titicaca, Arequipa / Colca Canyon, Paracas / Nazca Lines, Trujillo / Chiclayo and The Amazon Basin. Top Destinations

How safe is Peru?

Peru has a stable government and tourism has boomed in recent years. With the added tourist dollars, the government has made a concerted effort to keep travelers and their valuables safe.

Travelers should take the same precautions that they would in any major city.

What time zone is Peru?

Peru is five hours behind GMT (same as EST). They do not observe daylight-savings time so during these months (April-October), Peru is on CST.

Can I use US dollars or do I need local currency?

Yes, US dollars are widely accepted in Peru. You can use them in most of the hotels, supermarkets and restaurants, but they will generally give you change in local currency. Carry Peruvian currency with you for remote areas or for shopping in small shops.

Should I bring Cash, Credit Cards or Traveler’s checks?

Most travelers bring a small amount of US cash with them and withdraw from ATMs as they need. ATMs are readily available in the larger towns and cities. Credit cards are accepted in most restaurants and stores. Traveler’s checks are rarely or no longer accepted.

Are there problems with counterfeit money in Peru?

Though most travelers report no problems with fake currency, you can avoid receiving counterfeit bills in Peru by using official bank ATMs and reputable currency exchange offices.

Do I need a visa/passport?

Currently, citizens from the US, Canada, Europe, Japan, Latin America, and most of the Caribbean do not need a visa. Travelers from other nationalities should check with the Peruvian Embassy for visa information. Entry requirements change with surprising frequency.

What should I expect when taking a taxi in Peru?

When taking a taxi in Peru, it is important to negotiate the price for the ride before getting in, as the taxis here do not have meters. You should also make sure the taxi is official before getting in. It is best to always ensure that you take a secure taxi, especially at night.

What is the proper amount to tip service providers?

It is customary in Latin America to tip service providers. The amount is entirely a personal preference; however we recommend a 10% to 15% tip for waiters, US$5.00 per person for tour guides and US$2.00 per person for drivers.

Can I rent a car in Peru?

Yes, you can rent a car in Peru but it is not recommended. Aggressive drivers, poor road conditions, and long distances between tour destinations make taking public transportation a better (and usually more affordable) alternative.

What is the climate like year-round?

As it is a vast country split by the Andes and covered by the Amazon Jungle to the east the weather in Peru varies, while climatic conditions depends on the time of year. The hot season runs from December to March, while the cold weather generally lasts from late April to November.

How do I make calls to / within Peru?

In order to dial from overseas, dial 00 + 51 (Peru Country Code) + City Code and finally the phone number you want to call. When calling from city to city, you will need to dial a 0 + City Code and finally the phone number.

Can I use my cell phone?

In most of the places you’ll be visiting, your international cell phone will work (3G or Quad Band) and will be able to get a signal. However, for remote places like the jungle, you will be out of range for a signal.

Can I buy a local SIM card for my phone and for how much?

There are two major telecommunications companies in Peru: Claro and Movistar. You can buy a prepaid SIM card for about US$6 and then recharge it if you need. Before buying a SIM card, make sure that your phone recognizes the local networks.

What is the best way to make calls to the US? 

You can make cheap international calls using a calling card. We recommend either 147 or Hola Peru. Skype is always an option if you have access to a computer.

What is the voltage in Peru?

The whole electric system of Peru is of 220 volts and 60 cycles. However, some hotels of 5 and 4 stars have additionally electric systems of 110 volts. Take the caution of verifying the voltage of electronic devices. Many of these devices are now made with dual-voltage capacity. Electrical Outlets Types

PACKAGES / TOURS

How does Peru Travel Solutions work?

You may call, fill out one of our online forms, or email a request. We will pair you with your personal travel advisor within 24 hours. Your travel advisor will help you customize the trip of your dreams by letting you know destination highlights and giving you expert travel advice.

Once you choose your final trip itinerary?

You will receive confirmation for your trip 1-2 weeks after booking. You will need to make a 40% down payment to confirm your booking. Your travel advisor will remind you about your trip balance 45 days before your trip. However, we also manage last minute trips.

Can I create my own package?

Yes, absolutely. Every one of our packages is highly customizable to suit your preferences and desires. However, you may also just let us know where you want to travel and for how long and we will create the perfect trip just for you!

What does a private tour mean?

A private tour means that it is fully private just for you/your group. This means that you will have your own transport, driver and guide (when applicable) for just you. Of course, for elements such as flights, bus, train or boat rides you will be sharing with other people.

What type of transportation is used?

Our Peru tours utilize a variety of transportation including private vans/ cars, comfortable tourist buses, flights, motor boats, etc. We use a mix of private/ public transportation to provide travelers with the safest and most efficient transportation in each area.

When is the best time to go?

Travelers can visit Peru any time of the year. Dry season runs from May to November and this is typically the time that is most recommended. In the wet season (December to April), you can expect showers three to four afternoons a week, but it offers smaller crowds and greener hillsides.

Are these trips suitable for kids?

If your children enjoy wildlife, learning about other cultures, and meeting new people, Peru may be a great choice. To make family tours easier, we often recommend having a private group and guide, though families with well-behaved children are welcome on our group tours as well.

Do tour rates include international flights?

Tour rates do not include international flights. We find that it is usually less expensive for travelers to book these separately and this also allows you the flexibility to choose the schedule and routing that is most convenient for you. However, we can help you arrange these flights.

How do I get to the hotel from the airport when I arrive?

Most of our packages include transfers, so a representative will be waiting for you with a name sign as you exit customs and will lead you to your transportation that will take you to your hotel. Keep a look out for your name.

How far in advance should I book?

You can book your tour at any time and generally the earlier you book, the better. Booking early (4 months or more recommended) is especially important for travelers visiting during the height of the dry season, June to August, as many of these departures fill up months in advance.

Are tour dates flexible or can I extend or change my stay?

Absolutely! Our trips can be tailor-made to suit your particular needs upon request as long as it is requested before booking and flights/ trains/ hotels/ lodges are available.

Are tour daily itineraries fixed?

Although the itineraries are planned with great care, due to operational reasons, it may be necessary to change the sequence of activities or the specified route, and though such cases are rare, in general the itinerary should be treated only as a basic guideline.

What happens if I need to cancel my trip?

Any cancellations or changes made by the client must be submitted in writing by the client at their earliest convenience. The cancelation terms and conditions are detailed in the Commercial Policies section.

What happens if Peru Travel Solutions has to cancel my trip?

We reserve the right to cancel, curtail, modify or substitute activities in a trip at any time for a reason that in our opinion would compromise the quality of the trip and /or the safety of the passengers.

Do your guides all speak English?

Yes. We have all professional, expert English-speaking guides. We also have guides who speak French, German, Italian, among other languages upon request in advance.

Is travel insurance necessary?

We highly recommend travel insurance for your own benefit and protection. Life has a habit of throwing us curveballs, and it’s nice to know you’re protected. Upon request we can offer you travel insurance.

AIR TRAVEL

Are domestic flights within Peru included in the cost of my package?

All domestic flights are included in the cost of your tour unless otherwise noted. It is important that we have your passport information at the time of booking in order to process these tickets.

What airline companies do you use for internal flight and are they safe?

We select our airlines based on availability, pricing and schedule. We use all four domestic airlines with great frequency (LAN, TACA, Star Peru and Peruvian Airlines). All are quality airlines that provide good service.

What are the limits on domestic flights?

On domestic flights within Peru, carry-on luggage is limited to 8kg/18lb and checked baggage is limited to 23kg/50lb. In general, flight restrictions in Peru are not as strict as in most countries. Whatever you can bring, you will be able to carry on your flights within Peru.

Do you make international flight arrangements?

Yes, no matter where you are in the world, the staff in our travel agency can help you find the best airfares and schedules to Peru. We are more than happy to assist you in finding the best international flights options.

How will I receive my tickets?

We arrange everything via e-tickets so there is maximum flexibility for you. If you are registered with any of the airlines we use, please pass us your frequent flyer numbers so we can automatically credit your miles with them.

Are there any departure taxes that I will have to pay?

Most airport departure taxes are now included in the air ticket price. However, in small airports (rarely used) or airdromes (like Nazca) the departure tax is not included, so you will need to pay it before boarding. A domestic departure tax fluctuates between US$5.00 and US$7.50.

Are there any restrictions on what I can bring to Peru?

You may bring 3 liters of alcohol and 400 cigarettes into Peru duty free. Items for personal use including a camera, a laptop, and travel gear can be brought in for personal use.

Are there any restrictions on what I can take out of Peru?

It is illegal to take any pre-Columbian art out of Peru. It is illegal to take endangered species of birds and animals outside of the country. Bags of coca leaves (legal in Peru) are not legal in most other countries.

How will I find my guide / transfer in the airport?

A representative will be waiting for you with a name sign as you exit customs and will lead you to your transportation. Keep a look out for your name.

ACCOMODATIONS

What are the accommodations like?

We use mostly three, four and five star hotels. All of our Peru hotels have private baths, hot water and clean, comfortable rooms. For certain experiential packages, homestays are use as well.

Where are the hotels located?

All of our hotels are located in secure and easily accessible areas. You will find yourself within easy walking distance of main attractions as well as restaurants and shopping.

Will the hotel staff speak English?

Yes, most primary hotel staff (reception, restaurant, management) will speak English. And remember, your English speaking guide is always available to assist should the need arise.

Is the hotel safe?

We have carefully selected our hotels with a number of factors in mind, including your security. We have never had any incidents with our travelers. Regarding your personal items, we do still recommend that you utilize the hotel´s safe deposit box for storing any of your items of value.

What type of breakfast is served?

Most five and four star hotels will typically offer a breakfast buffet, while three star hotels and hostels typically offer a standard continental breakfast

In what locations are homestays available?

We offer homestays for experiential tourism in a variety of areas. Our most popular locations are in Colca and Cotahuasi Canyons; Sacred Valley Andean Communities; Cordillera Blanca Andean Communities; Cajamarca Andean Communities; and Taquile and Amantani Islands in Lake Titicaca.

What can one expect from a homestay?

Homestays offer a great experience to enjoy the daily life of the Andean people. All of the accommodations are very basic, but comfortable. Bedrooms will have single beds with many blankets a shared bathroom and limited electricity.

Are meals included?

We have tried to balance flexibility and convenience regarding meal options. For this reason, we always include breakfast, while lunch is mostly included in full day excursions. Dinner is rarely included. Full board is only included in treks, experiential trips, Amazon lodges and cruises.

Where are the hotels in Machu Picchu?

Sanctuary Lodge is the one and only hotel adjacent to the citadel located at the entrance of the ruins. All other hotels are located at the base in Machu Picchu Pueblo, formerly known as Aguas Calientes.

Will I have air conditioning and / or heater in my room?

Most of our five and four star hotels have air conditioning and / or heater units in each room, while most three star hotels and hostels only offer fans for ventilation / cooling and portable heaters.

How will I receive my hotel vouchers?

We arrange everything via e-vouchers so there is maximum flexibility for you. Once at the hotel, your reservation will be waiting for you, just show your passport and your Andean Immigration Card, provided by immigration when you enter the country.

CUSCO / MACHU PICCHU / INCA TRAIL

Where does the name Cusco come from?

The actual name “Cusco”, derived from the Quechua word “Qosqo”, literally means «navel of the world» due to the Incan belief that Cusco was actually the center of the world; not a surprising belief if you consider that Cusco once served as a hub for the vast Inca network of roads.

Where are the best places to eat and drink in Cusco?

Peru is known for its excellent cuisine and in Cusco you can find a wide range of restaurants offering some of Peru´s finest dishes at very reasonable prices (La Cicciolina, Inka Grill, and Chez Maggy, among others). Cusco also boasts a vibrant nightlife that you can enjoy well into the early hours of the day (Mama Africa, Paddy O’Flaherty’s, and Km. 0, among others.

Are there tourist information offices, and where are they located?

There are two main tourist information offices located in Cusco. InfoPeru, the national tourist information office, located near the Main Square; and DIRTUR, the regional office, located between the Main and San Francisco Square.

What extra activities are available in Cusco?

These are some of the extra activities we can arrange for you: Horseback Riding, Mountain Biking, Hiking, Tandem Paragliding, River Rafting, Lake kayaking, Pottery or Textiles Workshop, Cooking Classes, among many others.

Are there limits on luggage for the train to Machu Picchu?

All passengers travelling on the train to Machu Picchu only have a limit of 5kgs (11 lbs). The morning of your trip to Machu Picchu, you will need to leave your luggage in the hotel storage and collected when you return from Machu Picchu.
What if I what to climb Huayna Picchu (the mountain you can see behind Machu Picchu)?

A maximum number of four hundred people (in two shifts 07.00 am and 10.00 am) per day can climb Huayna Picchu. In case you want to do it you must inform us well in advance, as it needs reservation and has an additional fee.

When is the best time to hike the Inca Trail to Machu Picchu?

The dry season, which runs from April to October is the best time (and most popular) to hike because of the milder daytime weather. You will need to make your reservations 3-6 months in advance. The Inca Trail is closed during the month of February each year.

How can I find out if the dates I want for the Inca Trail are available?

You may check the official Machu Picchu website: http://www.machupicchu.gob.pe/ and then select the ‘Consultas’ tab. Finally, select your dates.

How many people are allowed on the Inca Trail?

There are a total of 500 passes for the Inca Trail each day. This includes trekkers and all staff (cooks, porters, guides, etc). The 500 passes are for all versions of Inca Trail (The Classic, The Short Version and The Extended).

If the Inca Trail is sold out for the dates I want, are there other trekking options?

Yes, not to worry, we can offer you several other options. We offer treks on the Salkantay Trail, the Lares Trek, and the Choquequierao Trek. Your travel advisor will be happy to help you select the right trek for you.
What do we do for drinking water?

The campsites will provide boiled water for everyone to fill their bottles during meals. You can also refill your water bottle in the mountain springs that you will pass during the hike, but you will need to use your water purification tablets (wait 40 minutes before drinking).

What are the toilets like along the trail? Will I be able to shower at all along the trail?

Toilets have improved a lot in the last couple of years and all of the larger campsites have toilet blocks with flush toilets and running water. Unfortunately there are no showers along the trail; however, at the last campsite, showers are available at a cost.
How fit do I need to be to do the Inca Trail?

You need to be fit and in general good health.  However, generally speaking, if you are an active person in your daily life, you will have no problems doing the Inca Trail, especially if you are accustomed to lots of walking and trekking. Most treks in Cusco areas are rated as moderate in difficult levels.

What about theft?

Theft is now quite uncommon on the trail provided that you take basic precautions, such as not taking any unnecessary valuables with you that you don’t need for the trek. Leave jewelry, large sums of money in your hotel safe. However you need to take your passport on the trek.

Does Peru Travel Solutions provide all the equipment needed for the trek?

We provide single and double tents as well as camping pads, dining ware, tables and chairs. Sleeping bags and air mattresses may be rented (or you may bring your own) and you may want to bring your own walking stick or purchase one upon arrival.
What kind of food will be served along the trail?

We serve breads, pancakes, jam, coffee and tea for breakfast. Lunch and dinner will consist of soups followed by a main plate of fresh trout, chicken or beef. There is no problem accommodating vegetarians (please inform us in advance).
Do I need to hire a porter for the trail?

Hiring a porter is optional and depends on your physical condition. Even though you may be used to carrying a heavy pack, the altitude makes quite a difference in your experience, and we all want you to enjoy the trek to its fullest.
How much should I tip my guides, porters and cooks?

Tipping guidelines are according to the number of people in your group. The more people, the less you should have to pay as the cost is divided amongst the group. A general guideline to consider per day / person is: Tour Guides US$6.00; Porters US$5.00; and Cook US$4.00.

What if I get altitude sickness while doing the Inca Trail?

Our guides will be evaluating each trekker through the first day and observing any signs of altitude sickness. In the unlikely event that you have a severe case of altitude sickness a porter will carry you back to the closest populated area.

What happens if I’m sick or I have an accident?

All of our guides are fully equipped with both oxygen and a first aid kit and can easily attend to minor injuries and illnesses. In the unlikely event that you should suffer a more severe injury, a porter will carry you to the closest populated area for attention.
What do I need to pack for the trail?

All camping equipment for the trekking excursions is provided for you and is carry by the group porters. You will only be responsible for carrying your backpack (there are weight limits). If you are doing the Inca trail or any other trekking excursion; you must bring the following: Packing List

What do I need to carry?

You will need to carry all of the items you bring to the trek, unless you hire a personal porter. If you hire a personal porter, he will carry your backpack up to 7 kg. (15 lbs.). You should be able to fit everything else into a daypack that you will carry.

Can I trek the Inca Trail alone without a travel operator?

No. Trekkers have to trek using the services of a licensed tour operator or directly employ the services of a professional guide. This has been implemented for the hikers own safety.

If I bring my own sleeping bag, what kind should I bring?

We recommend a 3-season bag, which has a temperature rating of 10-35° Fahrenheit. If you don’t want to bring your own sleeping bag, you can rent a 3-season sleeping bag in Cusco.

THE AMAZON

What vaccinations are necessary?

Currently, a yellow fever vaccination is recommended (not mandatory) for travelers to the Peruvian Amazon. This vaccination, which is valid for 10 years, should be administered at least 10 days before your arrival to the Amazon area.

Is malaria a serious issue in the Amazon?

While malaria is present in the Amazon, it is not a serious problem for travelers. Cases of malaria are well confined outside of the touristic areas, so there is no need to worry about any risks.

How much luggage is allowed on the Amazon tours?

All Amazon packages allow up to 10kg of luggage per person. Upon arrival into the jungle, a representative from the lodge will take your extra luggage and securely store it in their main facility in the city before heading to the lodge.

What kinds of things should I pack for the Amazon?

Here is a packing list that we recommend for your Amazon jungle tours: long sleeved cotton shirts; tight-weave long pants; swimming suit, broad brimmed hat; binoculars; camera; flashlight with batteries; ankle-high hiking boots; sun block lotion; hat with netting, sunglasses; and insect repellent.

Is there electricity in the lodges?

Many of the lodges have electricity, but oftentimes it is limited to the evening during dinnertime. At night, candles or lanterns are used in the rooms and hallways. This creates a beautiful ambiance while conserving energy.

Is there hot water in the lodges?

Only one or two lodges provide hot water, after spending a day in the hot and humid jungle, a cool shower is usually a welcome moment.

It is possible to wander around on one’s own or are we confined to the hotel property?
You will be able to go around and near the hotel, but we do not recommend you going any further because you can easily get lost. There are many trails and they all look the same, so it is always better to be with someone from the area.

Is there canopy zip lining in the Amazon?

It depends where you are staying. The northern Amazon of Peru, near Iquitos, has zip lines, but in the southern Amazon, near Puerto Maldonado and Manu, zip lines haven’t been developed yet. However, each lodge has some way for you to see the Amazon from above, such as canopy walkways or bird watching observation towers.

Would you recommend taking broad spectrum antibiotics?

You don’t need to go to this extent, as you will be staying in good hotels throughout your trip and a top-notch jungle lodge with high quality food. However, we always recommend talking to your doctor or the local Health Department about any health concerns you have before traveling.

ALTITUDE, FOOD, HEALTH AND HYGIENE

What is altitude sickness?

Altitude sickness—also known as acute mountain sickness (AMS), altitude illness, hypobaropathy, or soroche—is a pathological effect of high altitude on humans, caused by acute exposure to low partial pressure of oxygen at high altitude. It commonly occurs above 2,400 meters (8,000 feet).

What are the altitude sickness symptoms?

It presents as a collection of nonspecific symptoms, acquired at high altitude or in low air pressure, resembling a case of «flu, carbon monoxide poisoning, or a hangover». It is hard to determine who will be affected by altitude sickness, as there are no specific factors.

Can altitude sickness be avoided?

Most experts believe it has more to do with genetics than physical fitness. However, the best way to avoid or reduce the symptoms of altitude sickness is to: not exercise too much on the first day; eat lightly during the first two days; and drink plenty of water and/or sport drinks.

What if I get altitude sickness while doing the Inca Trail?

Our guides will be evaluating each trekker through the first day and observing any signs of altitude sickness. In the unlikely event that you have a severe case of altitude sickness a porter will carry you back to the closest populated area.

Is the water OK to drink and where to eat in Peru?

We recommend drinking only bottled water, as Peruvian tap water is not totally potable. Make sure to eat in good restaurants and buy fruits from quality supermarkets. If you buy fruit from a street market, take extra care to wash it very thoroughly before eating it to avoid getting sick.

What type of food is typical of Peru?

Staple foods in the highlands include potatoes, corn, rice, and meat dishes, often with a spicy sauce. In jungle areas, fresh fruits, fried plantains, and other vegetables are also common. Vegetarian food can be easily accommodated in most areas.

What food and drinks should be avoided to keep from getting sick?

To keep from getting gastrointestinal infections, we recommend you do not eat any raw foods, drink only bottled or boiled water and do not eat food from street vendors. Alternatively, you do not need to worry when eating in restaurants.

What vaccinations are necessary?

Currently, a yellow fever vaccination is recommended (not mandatory) for travelers to the Peruvian Amazon. This vaccination, which is valid for 10 years, should be administered at least 10 days before your arrival to the Amazon area.

Is it difficult to bring prescription medications to Peru?

It is no problem to bring your prescription medicines with you as long as they are in their original prescription bottles and always in your carry-on luggage. As a precaution, you may also want to have an official note from your doctor.

Do I need a prescription to buy medicine?

Yes you do. However, there are some Peruvian pharmacies where you can get pretty much anything over the counter with a winning enough smile. If there’s something very specific you know you’ll need, bring a prescription from home.

What if I get sick in Peru?

Peru generally maintains good health care. Hospitals and private clinics provide adequate services, especially in Lima, Cusco, Arequipa and the other main cities. Doctors are also often available to make house calls when necessary.

Is good quality medical care available?

Medical care is generally quite good in private health care facilities in urban areas, but less so in the rural parts of the country. Urban facilities usually have modern equipment and someone on staff that speaks English.

Is there hot water at all of the hotels?

All hotels we provide will have hot water available. On occasion, for instance homestays and in the Amazon, hot water may not be available, but hygienic services will be adequate and clean.

Do we have chance to wash clothes at any of the hotels?

If the hotel itself does not provide a laundry service, you can usually find one near the hotel. Usually these outside services are quite affordable and require 24 hours for turnaround.

 


This is the absolute BEST travel agency, I have used them three times already and will use them again soon. All the practical pieces are so seamless that travel is pure joy!!!

Charlotte Byrne

Massachusetts, USA

Too many to mention. Loved the whole tour. Great informative guide, well planned, great sights and music. We had a thoroughly enjoyable time and all travel connections worked perfectly.

Caroline Campbell

Michigan, USA

Peru travel solutions helped us plan an 8 day/9 night trip to Peru. Our trip was amazing and memorable. We chose a very active vacation which included white water rafting, hiking to Machu Picchu and Rainbow mountain in addition to various ruins. We had guides every day who were punctual in picking us up, knowledgeable about the sites and great to work with. Would definitely recommend this tour company. They made our trip easy and relaxing in terms of the details and logistics.

Ginny De Sautel

Florida, USA

They took care of every detail. The private guides were well informed and fun.

Catherine Perry

Boston, USA

Great experience and very well planned. Thanks

Bhavna Srivastava

Boston, USA

Un viaje excelente! La pasamos increible, muy buena organizacion!

Alessia Viacava

Madrid, España

My friend and I have recently returned from an amazing sightseeing trip to Peru, where we travelled extensively on tours, organised by Tempo Tours. We received an excellent service with amazing attention to detail. Drivers and guides were extremely professional, knowledgeable, polite, prompt and couldn’t do enough to ensure we had a great experience. A big thank you to Ernesto who went out of his way to resolve any queries and give advice. Thank you all for giving us a trip to remember!

Helen Farren

London, UK

From beginning to end, our trip was super stress free. Our tour guide, Marden, was amazing and the fact he spoke English and knew so much about nature was nice because my hubby could do what he came to the jungle for, which was explore the wildlife!

Lorena Cobb

Georgia, USA

We booked our trip to Peru through Peru Travel Solutions. We had the pleasure of working with Ernesto Burneo. Ernesto is a knowledgeable professional who is very eager to please. He did a great job at accommodating all the activities that interested us and explained everything thoroughly. Highly recommend Ernesto and Peru Travel Solutions.

Mirta Gonzalez

Florida, USA